Are you passionate about providing good service and want to be the face of a successful big bank? Are you interested in finance and want to simplify our customers’ everyday lives? Now we are looking for Service Manager for our telephone bank!
about the job
About 600 employees work at our telephone bank in Gothenburg. The dedication and willingness to help our customers with everything from simple questions to more complex issues permeate everything we do. Our office is centrally located in Gothenburg with proximity to both communications and shops and restaurants.
As a Service Manager at our telephone bank, you are SEB’s face to the outside and have one of the most important roles for our customers. You are passionate about finding the best solutions, products and services for our customers.
Guiding and training our customers in digital environments and tools is an important part of your job.
We are there for our customers in the various events of life, which makes our job varied, challenging, fun and sometimes hectic. In order to succeed in your work you will receive an education that gives you a good foundation to stand on.
For more inspiration on what it’s like to work at 24 | 7
Who are you
We are looking for you who are passionate about service, are social and want to meet customers on the phone.
You are a good communicator and want to give every customer a good experience of SEB. You have easy to learn new things, good at problem solving and curious about our digital development.
Your surroundings would describe you as energizing, cooperative and committed.
To stay current in the role, we see that you have:
Experience of service
Good telephone and computer experience
Good knowledge of both Swedish and English in speech and writing
Secondary education
Read more about what it is like to work at SEB www.sebgroup.com/career
At SEB, we are convinced that inclusion and diversity are crucial to being able to build strong and good teams and to make our company sustainable for the future. We strive to have an inclusive and value-driven culture where we all feel valued, respected and involved regardless of background, experience, faith, gender, age or where we come from.
Good people often know good people – please share the ad if you have a friend who would love this job and SEB’s values. Customers first, commitment, simplicity and cooperation!
We welcome your application today!
Attach your CV and a personal letter describing yourself and what you can contribute to SEB. The start date is May 18, but as we select candidates on an ongoing basis, you are welcome to submit your application today, but no later than April 6, 2020. In this recruitment we cooperate with Amendo for questions. Contact Ida Hvitlock Hedlund on mobile 070 387 84 56 or Helene Hansson 072 716 81 82.
APPLY:SEB
SOURCE:AMENDO
